Privacy Policy

Ghar Ki Shaadi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gharkishaadi.in and use our matrimony services. By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site. This policy applies to all users of Ghar Ki Shaadi, including registered members, visitors, and anyone who interacts with our platform or mobile application.

We use the information we collect for the following purposes: Matchmaking & Services: To create and manage your profile, suggest compatible matches, and facilitate introductions between members based on your preferences and compatibility criteria. Communication: To send you match suggestions, messages from other members, service updates, and important notifications related to your account. Account Management: To verify your identity, process registrations, manage subscriptions, and handle customer support requests. Payment Processing: To process premium subscription payments, issue receipts, and manage billing securely through our payment partners. Platform Improvement: To analyze usage patterns, conduct research, fix bugs, and improve the overall user experience on our platform. Safety & Security: To detect and prevent fraud, abuse, and unauthorized access; to verify profile authenticity; and to enforce our Terms of Service. Legal Compliance: To comply with applicable Indian laws, regulations, and legal processes, including the Information Technology Act, 2000 and its amendments. Marketing: To send promotional communications about our services, special offers, and events — only where you have provided consent or where permitted by law.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: With Other Members: Your profile information (name, age, location, education, profession, and photographs) is visible to other registered members of Ghar Ki Shaadi as part of the matchmaking service. You can control the visibility of certain profile fields through your privacy settings. Service Providers: We engage trusted third-party companies to perform services on our behalf, such as payment processing, data analytics, email delivery, and customer support. These providers are contractually bound to use your information only for the purposes we specify. Legal Requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Ghar Ki Shaadi, our members, or the public. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy. With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include: • SSL/TLS encryption for all data transmitted between your browser and our servers • Encrypted storage of sensitive personal and financial information • Regular security audits and vulnerability assessments • Strict access controls limiting employee access to personal data on a need-to-know basis • Secure payment processing through PCI-DSS compliant payment gateways While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents.

We use cookies and similar tracking technologies to enhance your experience on our platform. Essential Cookies: Required for the website to function properly, including session management and security features. These cannot be disabled. Functional Cookies: Remember your preferences, such as language settings and login details, to provide a personalized experience. Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our services. Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform. For more information, please refer to your browser's help documentation.

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically: • Active account data is retained for the duration of your membership • After account deletion, we retain certain data for up to 3 years to comply with legal obligations, resolve disputes, and enforce our agreements • Payment records are retained for 7 years as required by Indian financial regulations • Log data and analytics information are typically retained for 12 months • Profile photographs are deleted within 30 days of account deletion upon request You may request deletion of your account and associated data at any time by contacting us at support@gharkishaadi.in. Please note that some information may be retained as required by law.

As a user of Ghar Ki Shaadi, you have the following rights regarding your personal information: Right to Access: You can request a copy of the personal information we hold about you at any time. Right to Correction: You can update or correct inaccurate information through your account settings or by contacting us. Right to Deletion: You can request deletion of your account and personal data, subject to our legal retention obligations. Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances. Right to Data Portability: You can request your personal data in a structured, machine-readable format. Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing. Right to Object: You can object to processing of your personal data for direct marketing purposes at any time. To exercise any of these rights, please contact us at support@gharkishaadi.in. We will respond to your request within 30 days.

Ghar Ki Shaadi is a matrimony platform intended exclusively for adults aged 18 years and above. We do not knowingly collect, solicit, or process personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our records. If you believe we may have collected information from a minor, please contact us immediately at support@gharkishaadi.in.

Our platform may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the privacy practices of third-party sites linked from our platform.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will: • Update the "Last Updated" date at the top of this page • Notify registered members via email or an in-app notification • Display a prominent notice on our website for a reasonable period We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team: Email: support@gharkishaadi.in Website: gharkishaadi.in We are committed to resolving privacy-related concerns promptly and transparently. For formal privacy requests (data access, deletion, or correction), please email us with the subject line "Privacy Request" and include your registered email address and the nature of your request. We will acknowledge your request within 72 hours and aim to resolve it within 30 days.